Personalized Services 


Experience Curator 

Restaurant recommendations and bookings, travel arrangements, taxi booking, translations, Chinese language classes, secretarial and courier services.

Housekeeping & Maintenance

A specially-trained team of maintenance and housekeeping professionals is on hand to provide 24-hour attention and assistance.

Food Delivery

- 12 Hours (10:30am - 10:30pm ) Food Delivery - Through our partnership with Sherpa’s, our guests can enjoy food from the 72 most popular restaurants in Shanghai (Chinese, Japanese, western, and many others!) delivered to you in less than an hour.


Gym & Spa

5 minutes by car, 10 minutes walking to the HYATT ON THE BUND Hotel where you can enjoy all the facilities at a very special rate for CHAI Living residents.

- Pool 

- Fitness 

- Yuan Spa 

- Aroma kids’ corner 

- Fitness Classes 

- Tai-chi Classes


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